User need: To delete something, to be asked if I am sure, to confirm I am sure, then to realise I made an error and be allowed to undo

A nice little user experience with wordpress.com just now. I created a new site for testing something. Went to delete it to tidy my account page, and encountered the confirmation pattern where you have to type to confirm.

I typed as instructed, a big scary delete button became active, I clicked the button, and was sent back to my account page, that still listed the site I had just ‘deleted’ with this little UI in the status column.

Screen shot of the word Deleted in red and the word Restore in blue and underlined

Deleted. But also not, because, you know!

People make mistakes. Even after clicking two or so delete buttons, and typing in the word DELETE, and hitting another delete button. It could still be a mistake, so let’s go hard on soft deletes. Just in case.

There’s something great about recognising this user need. To do exactly what I want, and for it to be easy, but also have guardrails, but then to change my mind after clearly having made up my mind, and undo a potentially horrible mistake.

Makes me think of those real world occasions when you Command+Z in your mind before remembering the OS of life doesn’t have that feature.

Update: 12 days later, the Restore option is still here.