We’re so immersed in our craft that this stuff seem obvious to us—and if it’s obvious to us, then it must be obvious to others. So when a stakeholder suggests something that goes against the orthodoxy, it’s easy to assume a set of shared understandings and experiences which may not actually be there.

Andy Budd, The Importance of Being Heard

A succinct expression of a lot of what I write about here.

I think there’s an effective state of emergency in this area right now. Designers should be spending more time considering this, than they do digging deeper into their silos.

More shared and connected understanding. Less navel gazing, obfuscation and ritualising of disciplines and terms.