After a day this week teaching design students, and explaining again to a room of people ‘what I do’, this is a fantastic video to watch. And for me, to learn from. Lou is an unparalleled communicator for user first design.
Category: Links
Tell them what you’re going to tell them; Then tell them; Then tell them what you told them.
Another recurring quote, and again Quote Investigator does the best job of giving it some evidence and background. This one is ringing in my head at the moment for the number of meetings, decks, calls, products, platforms and briefs that I see that suffer from not doing it.
The arc of the moral universe is long, but it bends toward justice
Heard this quote so many times I had to research it. Not totally pleased with the likely origin outlined here, but I am becoming an increasingly big fan of Quote investigator. Such a nicely researched little site.
The emails that brought down Enron still shape our daily lives
Reminded today of this particular yucky aftereffect of Enron. That their enormous trove of company emails have been used to train language AI’s, with obvious (surely) issues:
Give a damn about accessibility, brought to you via a PDF
A great resource with regards to accessibility, from individuals that are way more qualified than me. But I can’t get over the fact they decided to put it into a PDF.
Lessons learned from six-years leading a community of practice
An enormous and thorough deep dive into building communities of practice by Scott Colfer, found via good folk at work.
Cookstrips are recipes drawn as black and white graphics with short instructions
Originating in the 1950s, ending up in the The Observer in the 1960s, Cookstrips were an amazing foretelling of Instagram/TikTok recipes. Would love a book of these.
Browser Tab Amnesty #3
‘Perverse incentives’ are incentives that have unintended and undesirable results that are contrary to the intentions of its designersAlso known as unintended consequences, or the cobra effect, or by a whole number of other names and stories. Whatever it’s called, whenever I hear these terms, my mind goes to UX design-related cases, specifically, and the… Continue reading Browser Tab Amnesty #3
Documenteering 